Reach is the number of different people who saw your content at least once. One person counts once, no matter how many times they saw it. It answers the simplest question in analytics: how many people did this actually get to?
Say your reel was shown 5,000 times, but 2,000 of those were repeat displays to the same people. Your impressions are 5,000. Your reach is 3,000. Three thousand different humans saw it.
Platforms split reach into two parts: followers and non-followers. The non-follower part is the interesting one. It tells you whether the platform is carrying your content to strangers on surfaces like Explore and the For You page. A post where 95% of reach is followers grew your audience by nothing.
The best version of engagement rate divides by reach, not by followers. Here's why.
Your follower count includes people who quit the app years ago and ghost followers who never react to anything. Dividing by them punishes you for history. Dividing by reach asks a fairer question: of the people who actually saw this post, how many cared?
Reach is private. Only you see it in your analytics. What the public sees is the view count under your videos, and people treat that as your reach.
That gap matters. A reel showing 200 views gets judged as unseen, even if its true reach was fine. The private number tells YOU how distribution went. The public number decides how the NEXT viewer treats the post. They are different jobs.
Reach follows engagement, not the other way round. The platform shows your post to a small test group, watches what they do, and widens or stops based on the result.
Reach counts people, impressions count displays. If one person sees your post four times, that's reach 1 and impressions 4.
The usual causes: you posted less, a format change, or the platform stopped recommending your content to non-followers. Check the follower vs non-follower split first. If non-follower reach collapsed to almost zero, read about the shadowban pattern.
Every definition lives in the full glossary, and the services behind the vocabulary are on the services page.